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Various BSODs on Freshly Installed Windows 7
Eorl
Brisbane, Queensland
9046 posts
I know there is a few tech wizards around these parts so I was wondering if anyone could shed some light on these recent BSOD errors.

Currently I've installed a fresh new Windows 7 to a friend's computer (specs below) and it is now constantly crashing with BSOD messages. It varies on what exactly I'm doing, and I initially thought it could be due to the stock cooling causing overheat issues however this was not the case (at least I think so).

Currently installed on the computer is MSE, Firefox, a number of games, Steam, Alt.Binz, Core Temp and a few other smaller applications. The most common error message I receive is the non_page_fault however I also get a system_exception error as well. See below for specs and BSOD reports. It seems that the computer crashes when Firefox or iTunes is loaded up and running for more than five minutes.

Specs:

DDR3 8GB (2x4GB) Corsair RAM
Intel i3-3240 (not OC)
Gigabyte ATX GA-Z77-HD3 mobo
Asus 1G GTX650Ti

I've got a collection of mini-dumps and other info at this link here
06:33pm 21/04/13 Permalink
system
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06:33pm 21/04/13 Permalink
fpot
Gold Coast, Queensland
22581 posts
Tried using different RAM, putting the RAM in different slot etc? From my limited understanding BSODs are usually a RAM problem.
06:34pm 21/04/13 Permalink
Hogfather
Cairns, Queensland
13809 posts
Try Windows 8

huehuehue
06:36pm 21/04/13 Permalink
Eorl
Brisbane, Queensland
9047 posts
Tried using different RAM, putting the RAM in different slot etc? From my limited understanding BSODs are usually a RAM problem.
Already tried multiple switching and even brought over my RAM and still kept bringing up errors. I have a very large inkling something driver related is causing it, though I'm not exactly sure what.

I initially had the computer at mine where I put Windows 7 on (after Windows 8 was previously on when built and caused severe BSOD errors) and it was working perfectly, however transported it to friends place and just won't work.
06:40pm 21/04/13 Permalink
csirac
Brisbane, Queensland
2888 posts
Does it have a dedicated sound? If so make sure the onboard is turned off.

I'm giving out the same spiel to everyone because i got screwed with random bsods for that same reason!
06:53pm 21/04/13 Permalink
Eorl
Brisbane, Queensland
9049 posts
Nah no sound card installed, just utilising onboard.
06:58pm 21/04/13 Permalink
Hogfather
Cairns, Queensland
13810 posts
Nah no sound card installed, just utilising onboard.

Try turning off all integrated peripherals.
06:59pm 21/04/13 Permalink
The GuVna
Brisbane, Queensland
1924 posts
Yea I agree with fpot, I can guarantee its a dead memory stick, as it happened to me and my computer was very very sick because of it. My PC mate found the issue for me, he downloaded "Memtest" or something to find out, & yea one stick was failing all its tests.
07:08pm 21/04/13 Permalink
fpot
Gold Coast, Queensland
22582 posts
Well he said he has tested it with different RAM. Could it be the actual slot itself or something?
07:12pm 21/04/13 Permalink
Dazhel
Gold Coast, Queensland
5918 posts
I've got a GA-Z77 board as well (D3H) and it had some unstability when I first got it (worked for a few hours then freeze/reset), this might be the same problem because I recall it affected a few different Gigabyte board models.

A flash to the latest BIOS didn't work, so the solution/workaround with mine was just to disable all of the energy saving features on the board.
07:17pm 21/04/13 Permalink
Eorl
Brisbane, Queensland
9050 posts
I've got a GA-Z77 board as well (D3H) and it had some unstability when I first got it (worked for a few hours then freeze/reset), this might be the same problem because I recall it affected a few different Gigabyte board models.A flash to the latest BIOS didn't work, so the solution/workaround with mine was just to disable all of the energy saving features on the board.
Hmm might give this one a try cheers.
07:27pm 21/04/13 Permalink
Whoop
Brisbane, Queensland
21740 posts
http://www.nirsoft.net/utils/blue_screen_view.html

run that and see exactly what's causing it
07:28pm 21/04/13 Permalink
Spook
Brisbane, Queensland
35561 posts
firefox? eeeeuuuwgh
07:33pm 21/04/13 Permalink
Spook
Brisbane, Queensland
35562 posts
but yer, plug in the bsod error code to google and find out exactly what the issue is;

ram slots can die
07:35pm 21/04/13 Permalink
Eorl
Brisbane, Queensland
9051 posts
Seems to be a re-occurrence of these error codes according to the dumps:

IRQL_NOT_LESS_OR_EQUAL ntoskrnl.exe

SYSTEM_SERVICE_EXCEPTION nvlddmkm.sys

PAGE_FAULT_IN_NONPAGED_AREA fltmgr.sys

DRIVER_IRQL_NOT_LESS_OR_EQUAL usbehci.sys

The ntoskrnl.exe seems to be the most proliferate error, with seven reported crashes.
07:53pm 21/04/13 Permalink
eski
Perth, Western Australia
1539 posts
tried a different GPU?

Different PSU?

Bummer that you're now responsible for fixing your friends PC after a simple reinstall.
08:00pm 21/04/13 Permalink
Eorl
Brisbane, Queensland
9052 posts
Haha I'm use to it and it's always interesting figuring things out. The weird thing is that after leaving it off for say an hour, boots up fine and can play any game for however long, but as soon as you open up a browser or iTunes it just craps itself. OpenOffice also started having a hissy fit which was weird, stating it was already open on startup.
08:06pm 21/04/13 Permalink
ara
Sydney, New South Wales
3642 posts
Eorl,

try this http://www.memtest86.com/download.htm to test your memory.
08:21pm 21/04/13 Permalink
FraktuRe
Gold Coast, Queensland
4478 posts
My computer used to bsod once every day or so with basically the same errors you're getting. Has not happened since I killed the logitech cpu monitor and clock process from my g15 keyboard. Do you have a g15 or similar?
08:22pm 21/04/13 Permalink
parabol
Brisbane, Queensland
7547 posts
As mentioned, test the memory with memtest for at least one full pass (though given there are major problems, I'd recommend leaving it running overnight). This is regardless of whether you've tried other sticks, as the problem could be with the memory interface (not the sticks).

For best results:

0. Flash to latest BIOS.
1. Have only 1 stick of ram in, not both.
2. Remove the graphics card and use the graphics onboard the CPU.
3. Unplug everything from the USB 3.0 ports (several USB 3 controllers cause BSOD) and only have the bare minimum (kb + mouse) plugged into the USB 2 ports, and without hubs!
4. Unplug all other HDDs and dvd drives. Just have the boot drive in.

(basically with the above you just want the bare minimum hardware plugged in that is necessary to boot and replicate the crash)

THEN try memtest + trying to get it to crash in Windows again. If it still crashes, it's not any of those peripherals you just removed. If it doesn't crash, start adding and testing each device one by one ...
08:53pm 21/04/13 Permalink
Eorl
Brisbane, Queensland
9053 posts
Thanks for the comments and help guys, much appreciated! Figured it out in the end, the Nvidia drivers were somehow corrupted and causing the BSODs which is bizarre considering she could run Skyrim for a good 30 minutes with no troubles. Computers I guess.
09:18pm 21/04/13 Permalink
Obes
Brisbane, Queensland
10001 posts
... And you review games for PC
09:29pm 21/04/13 Permalink
Eorl
Brisbane, Queensland
9054 posts
... And you review games for PC

My computer usually works well enough to not cause me any headaches when doing work-related things (though a nice NBN connection would be handy). I have a feeling the drivers were corrupted through an application installation or maybe a faulty Windows update.
09:55pm 21/04/13 Permalink
Whoop
Brisbane, Queensland
21742 posts
... And you review games for PC

Don't need to know how to fix computers to review games. I bet you don't know how to fix a car but you could give a pretty good opinion of yours if your friends asked.
09:58pm 21/04/13 Permalink
infi
Brisbane, Queensland
19791 posts
it'sa good feeling when you crack one of those annoying system errors. well done!
10:47pm 21/04/13 Permalink
Whoop
Brisbane, Queensland
21743 posts
must be contageous because not long after reading this thread I got a BSOD, and a couple of games started crashing. I wonder if he's right about the drivers being broken by a windows update or something.
11:41pm 21/04/13 Permalink
Rdizz
Germany
2407 posts
what size psu?
12:04am 22/04/13 Permalink
koopz
Brisbane, Queensland
9998 posts
SYSTEM_SERVICE_EXCEPTION nvlddmkm.sys

DRIVER_IRQL_NOT_LESS_OR_EQUAL usbehci.sys


if only someone could have drawn a line between the two..

hang on.. the Intel 6-series/C200 chipset does just that!


... And you review games for PC


f*** off Obes.. you can't even script your own AD policies by hand.

Make some good of yourself.. realise that the Labour camp sucks at all things IT and go help the Libs... they pay better...


...and your failures will be swept under the carpet


maybe one day you'll get to a point where you don't need either
10:25pm 23/04/13 Permalink
Dazhel
Gold Coast, Queensland
5927 posts
you can't even script your own AD policies by hand.


lol, is it umm... How appropriate, you fight like a cow?
11:47pm 23/04/13 Permalink
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11:47pm 23/04/13 Permalink
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